Shipping policy
Shipping Policy – SDC SHOP
At SDC SHOP, we are committed to delivering your orders quickly and safely.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped out immediately.
Shipping Time
Estimated delivery times:
- United States: 3–7 business days
- International: 15–30 business days
Please note that shipping times may vary depending on your location and supplier availability.
Shipping Costs
Shipping fees are calculated at checkout based on your location.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package in real-time.
Delays
SDC SHOP is not responsible for delays caused by:
- Shipping carriers (USPS, UPS, etc.)
- Customs processing (for international orders)
- Incorrect or incomplete shipping addresses
Incorrect Address
Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to the wrong address provided by the customer.
Lost or Stolen Packages
SDC SHOP is not responsible for lost or stolen packages marked as delivered. If this happens, please contact the shipping carrier directly.
Damaged Items
If your order arrives damaged, please contact us within 48 hours with photos. We will resolve the issue as quickly as possible.
SDC SHOP – Premium & Lifestyle Store